oM
obey M
1 reviews | Active since Jul 2015
01 Aug 2015, 12:51
Bad Administration Service
RCS has failed to close off my account 30 days after requesting them to do so. I keep receiving reminders to pay my account a month later after settling it. The always make promises to assist and never action anything a lady called Valne promised to handle the matter but she since disappeared and never did anything. The entire contact centre has no intention to help and no one takes responsibility. NOW IM GOING TO INFORM NCR ABOUT THIS MATTER ON MONDAY.
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RCS's replyOfficial
01 Aug 2015, 14:10Hello obeymachave,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply01 Aug 2015, 14:10
Official
Hello obeymachave,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group