HA
HOmeLoan A
1 reviews | Active since Jul 2011
12 Jan 2016, 14:48
Awaiting refund
Good day.<br> <br> I have sent through all the documents that your guys requested (proof of payment, Copy of iD and statement with banking details listed Email was sent to [Email Removed] Please get your cards division to process my refund by no later than end of business. I have been waiting for too long now and feel that the requests sent to me regarding documents was just unnecessary. <br> <br> I await your feedback. Its 14:43PM now. Enough time to get this sorted.
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Replies (1)RCS's replyOfficial
15 Jan 2016, 10:31Hello Igshaan,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply15 Jan 2016, 10:31
Official
Hello Igshaan,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
