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Gladstone M

1 reviews | Active since Aug 2014

11 Aug 2020, 03:50

Awaiting letter from RCS

I received a call from a lady last week as she says I had to lodge the query to RCS and not Spitz, she promised to send me a letter in writing, I have not yet received the letter.

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Replies (3)
RCS
RCS's reply11 Aug 2020, 08:00
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

RCS
RCS's reply12 Aug 2020, 16:29
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 


I trust you find the above in order. 


Kind Regards, 
RCS CARDS 

GM
Gladstone M's update31 Aug 2020, 08:34
Reviewer Update
Good day

Thanks, my query has been resolved and thanks for your assistance once again.

Kind regards
Gladstone