KT
Kiril T

1 reviews | Active since Aug 2018

14 May 2021, 09:20

Avoid at all costs

Since taking over Edgar's, the credit facility is a disaster. Hidden fees, terrible customer service, no web interface to monitor account. I have been trying to close my account for a month now. They continue to charge me a monthly fee on a zero account balance. Speaking to the call centre is pointless. They "send an email", and cannot transfer you to a supervisor or anybody that knows what's going on. Considering going to ombudsman for help with closing my account so I can rid myself of the RCS parasite

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Replies (1)
RCS
RCS's reply14 May 2021, 10:20
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group