tB
theunis B
1 reviews | Active since Jul 2020
05 Jan 2022, 12:44
Assistance is required.
good day.at the end of Feb,beginning of March 2020 i bought a Hisence fridge on my Game card.since day one it has been given me problems.technicians came out three or four times already.Today i am writing this complaint because the fridge is giving me problems again and for Game to send out a technician they need the date that i bought the fridge.i have phoned multiple times to get this information but NO ONE CAN HELP ME!!!!Is there anybody that can please assist me with this problem?
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Replies (2)
RCS's replyOfficial
06 Jan 2022, 07:55Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply06 Jan 2022, 07:55
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
11 Jan 2022, 10:56Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS
Best regards,
RCS's reply11 Jan 2022, 10:56
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS
Best regards,