KK
Kamza K

1 reviews | Active since Mar 2022

16 May 2022, 19:07

Approving credit on my name that was made fradulently

Can someone please contact me urgently regarding a loan account that was approved on my name even after I have registered with SAFPS to prevent any new accounts or any new application to be approved on my name without following correct security measures to contact me to confirm if really the application was from me. Please get your ***** department to call me asap to discuss this matter as an undisclosed amount of loan was approved using my name.

0
Replies (3)
RCS
RCS's reply17 May 2022, 08:32
Official
Good day 

 

We herewith acknowledge receipt of your complaint.

 

We have escalated your complaint to the relevant department for further assistance.

 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

 

Kind Regards

RCS Group

RCS
RCS's reply17 Jun 2022, 14:13
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
               
Please accept our apologies for the inconvenience this may have caused you.
 
I trust you find the above in order.
 
Kind Regards,
RCS CARDS 
KK
Kamza K's update20 Jun 2022, 14:22
Reviewer Update
Good day
Thank you so much, my sincere appreciation to your Latasha from your ***** department . She's been very helpful and I really appreciate her assistance and everyone else who made sure that this matter gets resolved.