Applying for a game card

I went into the game store On Tuesday to apply for a game card, provided 3 months payslip with photo ID.

I have made several calls to the rcs customer service regarding the progress of the application and have been told that it would be escalated.

After explaining myself again, one of the advisors wasn't very helpful, gave me a bad attitude and sounded like she just wanted to get rid of me.

I was not comfortable sending 4 months payslip via email to the rcs group but I sent emails to the rcs to speed up the progress.

48hrs later, my application is till being verified.

This is the most appalling service I ever received from the rcs customer service.