1 reviews | Active since Oct 2012

12 Oct 2016, 09:56

Application

<p>My current card under card number ********** ********** 11187 was de activated due to not being used. I duly re app**** on Sunday for a new account and have submitted all the forms via the portal and mailed the forms to ********** under reference ********** 2 and am yet to receive any feedback. Even after i requested a call back via the RCS website i am yet to receive feedback. Can someone please just get back to me.</p>

0
Replies (2)
RCS
RCS's reply15 Oct 2016, 10:04
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply15 Oct 2016, 10:17
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS