application

on the 12/06/2015 i app**** for a makro account online soon after i app**** i got a mail telling me it has been declined , to my surprise becourse i have a lone with rcs and know iam not listed , i call the call center the guy i cant recall his name but think its Jason told me it was of my itc , sorry call them , now by law i know u are suppose to tell me exsatly why it has been declined , no man give fit and proper advice u are a financial institute for crying in a bucket , i want u to re look at this and give me proper feedback