APPALLING SERVICE

I AM APPALLED BY THE CUSTOMER SERVICE FROM RCS. I HAVE CONTACTED THEIR CUSTOMER SERVICE SUPPORT NUMEROUS TIMES FOR MOTNHS NOW ALREADY ABOUT MY GAME APP LOGIN PROBLEMS, I'VE SENT EMAILS, AND SCREENSHOTS YET STILL MY PROBLEM HAS NOT BEEN SOLVED. ALTHOUGH SOME OF THE AGENTS ARE WELL MANNERED AND EAGER TO HELP IN SOLVING MY PROBLEMS, THE GENERAL TREND IS THAT OF NO INTEREST IN TRYING TO FOLLOW THROUGH IN RESOLVING ISSUES. ALSO I'M DISGUSTED OVER HOW LONG I'M HAVING TO WAIT WHEN PUT ON HOLD TO SPEAK TO THE RELEVANT PEOPLE AND OR WAIT FOR A RESPONSE.

I'M STRONGLY CONSIDERING TAKING MY BUSINESS ELSEWHERE AND I DOUBT I WOULD EVER RECOMMEND ANYBODY TO DO BUSINESS WITH RCS OR ANY OF ITS COMPANIES.