Angry potential customer

RCS is the worst financial company very. Their customer service is sooo bad. I have been fighting with these people for over a month. I don't even have a card with them yet they have failed to help me. They are refusing to refused me my money that I worked hard for. I fail understand how they are still operating if they cannot help clients. They failed to reply to my emails and they put me on hold for hours until I decided to hung up