NM
Nosipho M
1 reviews | Active since Jul 2019
14 Aug 2019, 12:05
Angry
2 weeks later I'm still waiting on RCS. RCS please stop making me run around,referring from one agent to another. Why is it that only 3 payments are reflecting on the statement and the last 2 for May and June don't reflecting even after sending and resending proof of payments for the hundredth time now all I need is for the account to be off arrears and get my paid up letter from MBD Inc that you referred this account to.
Helpful (0)
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Replies (2)
RCS's replyOfficial
14 Aug 2019, 15:31Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply14 Aug 2019, 15:31
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
19 Aug 2019, 14:36Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. We trust you find the above in order. Kind Regards, RCS GROUP
Best regards,
RCS's reply19 Aug 2019, 14:36
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. We trust you find the above in order. Kind Regards, RCS GROUP
Best regards,