1 reviews | Active since Sept 2015
My anger cannot be merely put on Hellopeter it just can't... I called your offices on the 21.09.2015 to get a settlement value to close my account which I advised the agent. She proceeded to give me the amount and advised the account must be paid within the same day for it to be valid I then received an email address to pay the amount into... all was great at this point I paid sent confirmation to [Email Removed] on Mon 2015/09/21 03:04 PM NO FEEDBACK TILL yesterday when I called in and was told that is the wrong email address and I should send the proof of payment and ID to [Email Removed] and now there is a balance of R30.00 a normal person would be angry at this right.. THATS NOT MY PROBLEM..<br> YESTERDAY I GET A SMS AT 17:15 THANK YOU FOR YOUR PURCHASE OF R5600.00 ---SO I FIGURE THEY JUST MADE AN ERROR AS I HAD SETTLED AT AN AMOUNT OF R5700...AND THEREFORE THEY ARE REFFERING TO MY PAYMENT..OH NO WHEN I CALL TODAY SOMEONE COMMITTED ***** ON MY ACCOUNT...are you serious .. SO IF YOU CLOSED THE ACCOUNT LIKE I ASKED THIS WOULD NOT HAVE HAPPENED RIGHT NOW I MUST RUN AROUND TRYING TO FIX YOUR MESS---I WANT A MANAGER TO CALL ME
Best regards,
Best regards,
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