DM
Dumisani M

1 reviews | Active since Sept 2015

18 Oct 2023, 12:43

Amazing RCS Game card Customer Service

Experienced double charging on my RCS Game card, last month when I purchased food at shoprite, Contacted RCS and they told me to go back to shoprite to inform them about the double charge, Since during the day I am at work and I won't be able to go to shoprite anytime soon, so I decided to email RCS instead, not sure if i will be helped, BUT I am happy I did sent them that email because they have rectified the error in my account without me going to shoprite and without any hassle, and within days of sending the email. Thank You RCS for a great service. And Thank You for going the extra mile for me has your customer. I am a very happy customer and I am very happy with ur service all around. Thank You again.

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Replies (1)
RCS
RCS's reply18 Oct 2023, 12:55
Official
Thanks for the compliment Dumisani. So glad you have had a good experience.