P
Pieter
1 reviews | Active since Jun 2026
20 Aug 2026, 14:18
Always a system error with rcs
Used my game card yesterday still wanted to buy something today just to be told my card is temporarily blocked due to a system error phoned customer service and they told me it Wil be fixed ASAP I just settled my whole account last month and now the same thing happens as last year it takes them 2 to 3 weeks to unblock a mistake there system made if I new it was gonna happen again I would have closed my account been a loyal supporter of rcs and still no turn around time or fix
Helpful (0)
Replies (7)0
Replies (7)
RCS's replyOfficial
20 Aug 2026, 14:27Good day Pieter,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback will be provided once we have an outcome.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback will be provided once we have an outcome.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group
Best regards,
RCS's reply20 Aug 2026, 14:27
Official
Good day Pieter,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback will be provided once we have an outcome.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback will be provided once we have an outcome.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group
Best regards,
P
Pieter's updateReviewer Update
20 Aug 2026, 14:35@Rcs no reply as of yet
P
Pieter's update20 Aug 2026, 14:35
Reviewer Update
@Rcs no reply as of yet
P
Pieter's updateReviewer Update
20 Aug 2026, 14:36@Rcs I did contact customer support and they say it's a system error and they don't no when my card Wil be unblocked so no help or fix at the moment
P
Pieter's update20 Aug 2026, 14:36
Reviewer Update
@Rcs I did contact customer support and they say it's a system error and they don't no when my card Wil be unblocked so no help or fix at the moment
RCS's replyOfficial
20 Aug 2026, 14:38Good day Pieter,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback will be provided once we have an outcome.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback will be provided once we have an outcome.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group
Best regards,
RCS's reply20 Aug 2026, 14:38
Official
Good day Pieter,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback will be provided once we have an outcome.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback will be provided once we have an outcome.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group
Best regards,
P
Pieter's updateReviewer Update
20 Aug 2026, 14:42Thanks I did phone in earlier this morning they logged it with I. T department but still no feedback
P
Pieter's update20 Aug 2026, 14:42
Reviewer Update
Thanks I did phone in earlier this morning they logged it with I. T department but still no feedback
RCS's replyOfficial
20 Aug 2026, 15:10Good day Pieter,
We have sent you an email.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards,
RCS Group
We have sent you an email.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards,
RCS Group
Best regards,
RCS's reply20 Aug 2026, 15:10
Official
Good day Pieter,
We have sent you an email.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards,
RCS Group
We have sent you an email.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards,
RCS Group
Best regards,
RCS's replyOfficial
21 Aug 2026, 11:46Good day Pieter,
Thank you for taking our call to advise and assist.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards,
RCS Group
Thank you for taking our call to advise and assist.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards,
RCS Group
Best regards,
RCS's reply21 Aug 2026, 11:46
Official
Good day Pieter,
Thank you for taking our call to advise and assist.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards,
RCS Group
Thank you for taking our call to advise and assist.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards,
RCS Group
Best regards,