ALL IS WELL THAT ENDS WELL

On 10 August I posted a review as a result of me waiting more than a year to get my address and contact number changed with RCS. This morning, a month later, I received a call from RCS and the matter was dealt with over the phone in a matter of 10 minutes. SO, the matter has been resolved and I am satisfied that not only do they have my correct contact details but that I can now finally carry on doing online shopping, which happens to be the way I shop by default. It is a pity though that the matter took so long to be resolved as well as the fact that the Covid 19 pandemic has become the norm for Companies to hide behind when it comes to the lack of service excellence. BUT ALL IS WELL THAT ENDS WELL....THX RCS