dvdb
diana van den berg
1 reviews | Active since Sept 2015
06 Feb 2025, 15:02
**** alert for extra fees
I went through my statement and I saw there is every 2nd week a fee going off my account from Blue Label mobile content , I never subscribed to them and it's alot of money! They *****ing money and I must just pay hidden content I want my money back from Blu lable mobile content!!!!!! I called in January , to cancell but to my surprise it's being debited again !!!
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
06 Feb 2025, 15:41Good day Diana van den Berg,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
Best regards,
RCS's reply06 Feb 2025, 15:41
Official
Good day Diana van den Berg,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
Best regards,
dvdb
diana van den berg's updateReviewer Update
10 Feb 2025, 08:47There is still no reply from blue label mobile?
This is a product from RCS? So RCS needs to do something to get a reply from Blue lable ???
This is a product from RCS? So RCS needs to do something to get a reply from Blue lable ???
dvdb
diana van den berg's update10 Feb 2025, 08:47
Reviewer Update
There is still no reply from blue label mobile?
This is a product from RCS? So RCS needs to do something to get a reply from Blue lable ???
This is a product from RCS? So RCS needs to do something to get a reply from Blue lable ???
RCS's replyOfficial
10 Feb 2025, 10:39Good day Diana van den Berg,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
Best regards,
RCS's reply10 Feb 2025, 10:39
Official
Good day Diana van den Berg,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
Best regards,