1 reviews | Active since Apr 2015
AIRTIME PURCHASE NEVER RECIEVED
I purchased 2GIG MTN data from my RCS card/app.
To date, i have not recieved this data, of which i then had to purchase another R250 airtime and convert it into Data, which means i spent R500 for 2GIGS as i never recieved the other WHICH I PAID FOR!!
I called the call centre and was rudely told that its not RCS problem but MTN. This complaint was escalated and to date, i have recieved NO FEEDBACK OR DATA.
RCS has the worst customer services. If i do not recieve this data by the end of today after it being now a week now, i will refuse to pay that R250.00 owing for the DATA
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,