IC
Isuann C
1 reviews | Active since Apr 2020
24 Apr 2020, 09:30
AIRTIME PURCHASE NEVER RECIEVED
R250 Vodacom AIRTIME PURCHASE ON 23/03/2020 USING RCS MOBILE APP. BUT NEVER RECIEVED THE AIRTIME. THEY DID SENT ME A CONFORMATION SMS OF THE AIRTIME PURCHASE AT (GLOCELL) AND THE MONEY WHERE DEDUCTED BUT DID NOT RECIEVED ANY AIRTIME.
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RCS's replyOfficial
24 Apr 2020, 09:42Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply24 Apr 2020, 09:42
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group