VM
Vanessa M
1 reviews | Active since Jan 2014
16 Feb 2018, 12:33
Airtime
I bought airtime on the 10/02/2018 at 11:49 and 11:50 R50 airtime for mtn and telkom till today RCS have not come back to me as the money was deducted but the airtime not in as yet. I called also sent emails as advised but there is nothing as yet so just want to know you going to take the money and not responvnd as promised.
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Replies (2)
RCS's replyOfficial
28 Feb 2018, 10:45Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply28 Feb 2018, 10:45
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
08 Mar 2018, 12:28Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply08 Mar 2018, 12:28
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,