1 reviews | Active since Jul 2016
after account pay up still being harassed
<p>So in March I visit the Game Promanade Mall branch and enqire about settling my Game acc.At the counter was given the full outstanding balance and advised to to return to the counter once the amount was paid .I then paid the full amount returned to the counter and the lady put me through to a call center agent.The agent then captured the payment and confirmed account will be closed.</p> <p>Last week I received a email requesting a outstanding amount.I then contact the call center and they tell me to ingore the mail if the amount is paid.I receive another email and deside to call the contact number on the email.I then speak to a consultant which is not very helpful and refers me back to Game.</p> <p>The consultat also claims "i not here to listen to stories im here to collect the money and you can go get your Lawyers"</p> <p> </p> <p>At this stage my credit status has dropped and RCS has there money, total disgusted.</p> <p> </p> <p> </p> <p>Our Ref: ********** ********** 44 // Game<br />Date: 13 July 2016<br />Call Centre Number: ********** 085<br />Web Query Portal: https://portal.vvm.co.za/OnlinePortal</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********
Kind Regards
RCS Group
