SA
Sonwabo A

1 reviews | Active since Jan 2017

18 Mar 2017, 10:09

Accounts closure

<p>I am sick and tired of such service, 3 months later my wife's and I accounts are not closed and itc is affecting our profiles. </p>

0
Replies (5)
RCS
RCS's reply20 Mar 2017, 15:40
Official

Good day

We herewith acknowledge receipt of your complaint.

Would it be possible to provide us with your card or id number for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

SA
Sonwabo A's update20 Mar 2017, 15:50
Reviewer Update

********** 968085 & ********** 275081

SA
Sonwabo A's update20 Mar 2017, 15:50
Reviewer Update

No closed letters received, and itc not updated.

SA
Sonwabo A's update24 Mar 2017, 09:30
Reviewer Update

You are all useless and *********** people, your management team and stuff are worse, always in meeting and don't have the decency to give feedback when it is due. Kirsten T, promised to close my and wife's accounts 20 January 2017 and today she is on itc for unpaid, and my accounts are still open. Close the ***en things maan tjerr.

RCS
RCS's reply04 Jul 2017, 13:10
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,