lM
louise M

1 reviews | Active since Sept 2011

20 Oct 2017, 08:59

Account was settled in June!

I'm extremely upset. I settled my account in June with attorney. My ITC was updated. Today i received an email from Daly att that my account was handed over??? I sent them the proof now that it was paid up. Please update your system and update my ITC again! This is totally unacceptable.

0
Replies (2)
RCS
RCS's reply23 Oct 2017, 13:59
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply24 Oct 2017, 15:44
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS