PK
Pat K
1 reviews | Active since Feb 2015
25 Nov 2015, 19:42
Account update
good day<br> <br> Just wanted to enquire why the Rcs system reflect payment after 48 hours. I have paid my account to date and need a paid up letter but I now have to wait 3 days for them to provide the account up to date letter. Can I not have the letter in 24 hours max?
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RCS's replyOfficial
26 Nov 2015, 15:09Hello Pinoza,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply26 Nov 2015, 15:09
Official
Hello Pinoza,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,