ACCOUNT SUSPENDED DUE TO INCOMPETENCY
<p>I have been receiving numerous phone calls that RCS has not received payment from myself for my RCS account, number ********** ********** 32, for the month of September. You have also now suspended my card as a result. I have emailed you a proof of payment, clearly showing payment indeed made in September 2016. It is utterly unprofessional to suspend my account without having informed me of your incorrect information before-hand. You should also be able to see this proof of payment on your side, but apparently I have to s****-feed RCS as a company. Make sure this problem is amended IMMEDIATELY and that the suspension is lifted, otherwise I will need to take further action.</p> <p><br />Melvin Meere</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
