lZ
linda Z
1 reviews | Active since Feb 2016
15 Feb 2016, 08:29
account suspended
Wanted to check total amount due. Reply of account has been suspended. Phoned them....according to them I never in years paid the book fees or interest. How the hell is that possible if they give you the outstanding total amount? I'm furious at the moment. VERY BAD SERVICE!!!!!
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RCS's replyOfficial
20 Feb 2016, 16:29Hello lyzeelie,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply20 Feb 2016, 16:29
Official
Hello lyzeelie,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group