Account still not sorted

Ok after i sent through all my proof of payments via Email to RCS that my account is paid and up to date. they still contact me and tell me my account is in arrears bal bla bla bla bla...The consultant I spoke to mr. Faizel with Email FaizelK@rcsgroup stated that payments allocated and costs will be reversed. I sent him the proof of payments again including the latest payment for September 2020. He told me he will get back to me....I AM SILL WAITING!! this was on 12 October....Previous mails were sent to payments@rcsgroup and poeple dealing with matter was Gaironesa and Sherri still they dont come back to me...absolutely BAD BAD service and my acciunt till today 23 October 2020 not sorted out. I got call again today asking when am i going to pay. NEVER because it is paid. RCS responded to Hello peter with my account that is so called in arrears and no proper resolution or answer. RCS you make me sick... GET YOUR SENIOR MANAGER TO CALL ME!!!!! if you understand what i said because you are a bunch of *********** individuals working there.

GET YOUR SENIOR MANAGER TO CALL ME!!!!! GET YOUR SENIOR MANAGER TO CALL ME!!!!! GET YOUR SENIOR MANAGER TO CALL ME!!!!!

OR TAKE ME TO COURT!!!