AR
Antoinette R

1 reviews | Active since Sept 2012

19 Jul 2018, 08:18

Account settled but still paying fees

Good morning

If I settle my account with GAME on 28/06/2018, why do I still pay interest, Monthly Service Fee as well as Customer Protection Insurance the next month - 10/07/2018.

This is ****************.

Hope we can solve this ASAP.

Regards,

Antoinette

0
Replies (2)
RCS
RCS's reply20 Jul 2018, 16:38
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply23 Jul 2018, 16:39
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS