1 reviews | Active since Feb 2010
Account settled but payment still required by RCS
On the 5th Sep 2017, I requested a settlement on my loan account which was received using hellopeter. I then settled the account within the 5 days (on the 08th to be exact) on the quote given.
Today I get a statement that reflects that I still owe 399.40.
Please correct and close the account as I this account has been settled.
Also update the credit bureaux records as they still reflect an active account.
Regards
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS