1 reviews | Active since Mar 2009
Account settled but im being charged interest
I settled my account with RCS Loans in April and I received a paid up letter. I requested them to update all the ITC companies. And to my surprise I received a letter that says im in arrears and also I checked my Transunion report which reflected a balance and arrears. This is not the first time this is happening with RCS I always settle my balance and I always have to fight with them as they keep on charging interest even after the account is paid up in full.<br> This is my second request on disputing this transaction. I dispute a transaction for RCS FIXED LONG TERM CASH (PERSONAL LOANS) # ***. I disputed this in April and May and I was told I should give it about 3 months but this is really affecting my credit profile as it now reflects Arrears while this account was settled in full. This is really annoying and I need this removed immediately. I sent my paid up letter to transunion a while back. I need this updated on all credit beareaus.
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
