SS
Shaun S

1 reviews | Active since Sept 2012

22 Nov 2022, 12:38

ACCOUNT SETTLED AND CLOSED 4MONTHS AGO!!!!

SETTLED ACCOUNT NOT CLOSED AFTER 4MONTHS!!!!!!! - I have a letter stating my account has been fully paid up and closed, confirmation that has been done, but still on a MONTH to MONTH basis you are reporting to EXPERIAN that I am now overdue since the month after it has been settled with R272.35 (The interest that was supposed to be written off for early settlement). I want this sorted out, my next complaint goes to the NCR I am sick and tired of arguing with RCS. I would like a new letter stating paid up and closed from RCS with a ZERO balance and it must be updated with Experian.

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Replies (1)
RCS
RCS's reply02 Dec 2022, 11:05
Official
Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group