Account settled

Item: RCS
Rating: 1
Author: Florence K

I have a problem with RCS Makro card, I have settled my account on the 25th of February 2021 because I was given a settlement amount by MBD but what I don't understand is that RCS has handed my account to other lawyers which I even send them a paid out later 3 times and even my Credit score is not updated so I don't understand why

Helpful (0)

Replies (2)

RCS's replyOfficial

03 Oct 2021, 13:12

Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group

RCS's reply03 Oct 2021, 13:12

Official

RCS's replyOfficial

07 Oct 2021, 14:21

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply07 Oct 2021, 14:21

Official