SM
Sipho M

1 reviews | Active since Mar 2015

10 Jul 2018, 20:52

Account payments update

In had an account with RCS stuttarford which I’ve been paying every month n I decided to settled it as their interest rate grows every day and they refusing to update my profile with TransUnion. Now it affected my credit score due to their negligence. The account is now settled but still not updated with TransUnion. Why must be the one to follow them in order for them to do their job?

0
Replies (2)
RCS
RCS's reply11 Jul 2018, 10:04
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply16 Jul 2018, 14:16
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,