1 reviews | Active since Nov 2016
<p>I made a payment on my card at the Poetry Store in the Kolonnade. However, I received a SMS stating that it went through as a purchase and money was deducted from my account. I followed-up and asked for a reverse. They indicated that it will take 2 days and it's way over that now. I received a notification that I cannot make any further purchases because I haven't made payment, which is not true. I've sent emails and no one has responded to me. I am very dissatified and will not recommend anyone to apply for a RCS card. Up to now the transaction has not been reversed and it appears very bad on my credit records. Be very cautious before applying for an RCS card!!</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
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