1 reviews | Active since Sept 2012
ACCOUNT PAID UP BUT INSTALLMENT STILL DEBITED
<p>I paid up my account this past weekend, upon requesting for the settlement balance i was assured that once paid, the instalment will not go through today the Instalment has been deducted over and above the settlement balance paid</p> <p>May you kindly refund me, close up the account and provide me with settlement letter</p> <p>I await your swift response please with timelines on when my refund will be done and settlement letter issued to me and ITC record updated</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Ho wis it resolved when you are still sending me statements saying i owe you??
All i want is my paid up letter and for my account to be updated on ITC
I want nothing to do with RCS, as you do not know how to handle your customers
You ahve rude call center employees who thinks they can talk to me as they please
That is not hte case however
My Point here is PROVIDE MY PAID UP LETTER AND ENSURE YOU RESOLVE THE STATEMENT YOU HAVE JUST SENT TO ME TODY SAYING I OWE YOU
Ho wis it resolved when you are still sending me statements saying i owe you??
All i want is my paid up letter and for my account to be updated on ITC
I want nothing to do with RCS, as you do not know how to handle your customers
You ahve rude call center employees who thinks they can talk to me as they please
That is not hte case however
My Point here is PROVIDE MY PAID UP LETTER AND ENSURE YOU RESOLVE THE STATEMENT YOU HAVE JUST SENT TO ME TODY SAYING I OWE YOU