MM
Monica M
1 reviews | Active since Dec 2016
18 Jun 2020, 12:55
Account opened **********ly!!!
on the 22nd May 2019 sent an email to *** and *** made a follow via email on the 14/06/2019 and unending calls with no luck nor feedback
and now the same VIP fashion card has the nerve to hand me over to some MBD collections..on which grounds? did i not tell you i did not open an account with you? that my information was compromised you must investigate?
Helpful (0)
Replies (4)0
Replies (4)
RCS's replyOfficial
18 Jun 2020, 13:02Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply18 Jun 2020, 13:02
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
MM
Monica M's updateReviewer Update
23 Jun 2020, 10:53LIES I AM STILL WAITING FOR A SO CALLED FURTHER ASSISTANCE FROM THE RELEVANT DEPARTMENT!!?
MM
Monica M's update23 Jun 2020, 10:53
Reviewer Update
LIES I AM STILL WAITING FOR A SO CALLED FURTHER ASSISTANCE FROM THE RELEVANT DEPARTMENT!!?
RCS's replyOfficial
08 Jul 2020, 11:19 Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order. Kind regards RCS Group
I trust you find the above in order. Kind regards RCS Group
RCS's reply08 Jul 2020, 11:19
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order. Kind regards RCS Group
I trust you find the above in order. Kind regards RCS Group
MM
Monica M's updateReviewer Update
28 Sept 2020, 14:11Now you need to explain why BUSBY is showing as a default on my credit rating, this must be rectified with immediate effect and your Complaints <***> is ignoring my emails while *** is asking for the information you have.
get back to me with proper response
get back to me with proper response
MM
Monica M's update28 Sept 2020, 14:11
Reviewer Update
Now you need to explain why BUSBY is showing as a default on my credit rating, this must be rectified with immediate effect and your Complaints <***> is ignoring my emails while *** is asking for the information you have.
get back to me with proper response
get back to me with proper response