LT
Lizel T
1 reviews | Active since Oct 2010
09 Jan 2024, 14:56
Account interest
And once again your *****s charge me interest on an interest free account. Are you stupid?
Helpful (0)
Replies (11)0
Replies (11)LT
Lizel T's updateReviewer Update
09 Jan 2024, 15:00AND YOU ****ING REVERSE THIS CLUB VIP FEE THAT I DIDNT ASK FOR!!!!!!!!!!! WHO GAVE YOU AUTHORITY TO DEBIT MY ACCOUNT WITH THIS?
LT
Lizel T's update09 Jan 2024, 15:00
Reviewer Update
AND YOU ****ING REVERSE THIS CLUB VIP FEE THAT I DIDNT ASK FOR!!!!!!!!!!! WHO GAVE YOU AUTHORITY TO DEBIT MY ACCOUNT WITH THIS?
RCS's replyOfficial
09 Jan 2024, 15:08Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind Regards RCS Group
Best regards,
RCS's reply09 Jan 2024, 15:08
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind Regards RCS Group
Best regards,
LT
Lizel T's updateReviewer Update
10 Jan 2024, 10:50I havent recevied any feedback as to when and where I gave permissions for the VIP Club?
LT
Lizel T's update10 Jan 2024, 10:50
Reviewer Update
I havent recevied any feedback as to when and where I gave permissions for the VIP Club?
RCS's replyOfficial
10 Jan 2024, 11:03Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind Regards RCS Group
Best regards,
RCS's reply10 Jan 2024, 11:03
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind Regards RCS Group
Best regards,
LT
Lizel T's updateReviewer Update
16 Jan 2024, 13:38still no feedback on my email sent?
LT
Lizel T's update16 Jan 2024, 13:38
Reviewer Update
still no feedback on my email sent?
RCS's replyOfficial
16 Jan 2024, 13:54Good day Lizel, Thanks again for being in contact and for your patience. The matter has been logged for investigation. We would like to investigate your complaint in depth and therefore request your patience in allowing us to investigate this matter. We will contact you as soon as possible.
Best regards,
RCS's reply16 Jan 2024, 13:54
Official
Good day Lizel, Thanks again for being in contact and for your patience. The matter has been logged for investigation. We would like to investigate your complaint in depth and therefore request your patience in allowing us to investigate this matter. We will contact you as soon as possible.
Best regards,
LT
Lizel T's updateReviewer Update
17 Jan 2024, 09:06i will no longer make payments on this account until i receive what i requested.
LT
Lizel T's update17 Jan 2024, 09:06
Reviewer Update
i will no longer make payments on this account until i receive what i requested.
RCS's replyOfficial
17 Jan 2024, 09:13 Good day Miss Taljaard We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind RegardsRCS Group
Best regards,
RCS's reply17 Jan 2024, 09:13
Official
Good day Miss Taljaard We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind RegardsRCS Group
Best regards,
LT
Lizel T's updateReviewer Update
19 Jan 2024, 11:04still no feedback? no payment will be made!
LT
Lizel T's update19 Jan 2024, 11:04
Reviewer Update
still no feedback? no payment will be made!
LT
Lizel T's updateReviewer Update
23 Jan 2024, 13:53still no feedback on what i previously requested. Again....... you will not get paid until this is resolved!
LT
Lizel T's update23 Jan 2024, 13:53
Reviewer Update
still no feedback on what i previously requested. Again....... you will not get paid until this is resolved!
RCS's replyOfficial
31 Jan 2024, 12:29Good day Lizel, Thanks again for being in contact and for your patience. I regret to learn of the problems you’ve had with this matter as well as for the manner in which your request was dealt with. Please accept my sincere apology for any inconvenience caused. Your account has been re-escalated to Retailibility to provide an outcome regarding the club being billed on your account.
Best regards,
RCS's reply31 Jan 2024, 12:29
Official
Good day Lizel, Thanks again for being in contact and for your patience. I regret to learn of the problems you’ve had with this matter as well as for the manner in which your request was dealt with. Please accept my sincere apology for any inconvenience caused. Your account has been re-escalated to Retailibility to provide an outcome regarding the club being billed on your account.
Best regards,