ACCOUNT HANDED TWICE TO THE SAME ATTORNEYS

<p>My account was handed over to Norton Lambrianos attorneys because I wasn't honouring my monthly payments as I became unemployed. I made efforts to pay it and finished paying it in April 2016. I then requested a letter from the said attorneys confirming that I no longer owe RCS, they sent me the letter in June 2016.</p> <p> </p> <p>To my surprise, I always receive calls from the same attorneys saying that I have been handed over again to them by RCS. What I don't understand is that how is this possible to start with!!!</p> <p> </p> <p>I have made numerous attempts to request RCS to provide me with a letter also confirming that my account has been cleared but everytime they promise to respond within 48 hours... which is like never!!!</p> <p> </p> <p>Yesterday, a lady called me from the attorneys saying that I have to make payment arrangements, for which account, I don't know. She also said to me I am liable for all the calls they make to me to try get an arrangement from me. How is this possible, since I already paid my account in full in April, now 7 months later I have to pay for phone calls which are not supposed to be made in the first place.</p> <p> </p> <p>I feel RCS is treating me really unfair, they refuse to give me the letter confirming that I no longer owe them and they don't also get back to me to tell me what the problem is... Why is my account handed twice to the attorneys.</p> <p> </p> <p> </p>