RT
Ruben T

1 reviews | Active since Oct 2017

15 Jul 2022, 17:56

Account closure nightmares for over a year

I have been struggling to close an account for over a year with this company, after providing them with the information and receiving some correspondence still unable to close an account after following the given information they supp****, there are no words for this service, then only to be handed over to there debt collectors VVM who are in the same boat of client servicing responsiveness.

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Replies (1)
RCS
RCS's reply21 Jul 2022, 11:52
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group