DH
Deidre H
1 reviews | Active since Jan 2010
17 Mar 2015, 11:47
ACCOUNT CLOSURE DELAYING TACTICS
In mid - February I received a statement saying I owe R 10 389 in total on my RCS Credit Card. <br> <br> I paid R 10 400 (R11 more than I owed) on the 24 February. I emailed proof of final payment (or so I thought!!!) and requested my account to be closed.<br> <br> And today, I receive another statement saying I still owe R62.67!!! <br> <br> Why do I get the feeling I am being **********???
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RCS's replyOfficial
17 Mar 2015, 12:04Hello deidreh,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply17 Mar 2015, 12:04
Official
Hello deidreh,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group