Account closure

I’ve been trying to close RCS Game account number: ***. Since 26th August 2025. First they sent me a settlement amount, which I paid fully, same day on 26th and it reflected on the account on the 27th (next day), mind you their policy states that if account is fully paid they will close the account in 2-3 days. After that the account was not closed, when I contacted them they told me that there was a refund amount of R100.00, (how because I paid what they said I should)?. Then I must send proof of account for refund which I did twice, even now they haven’t refunded me nor close the account. RCS is a ****mer camouflaged as a financial provider

Don’t open their accounts 🚩🚩🚩🚩🚩🚩