ACCOUNT CLOSURE!!!!!!!!!!!!!!!!!

<p>I have a RCS account that i would like to close. The account was in arrears and handed over to ARA, this people has been calling me non stop. I called saturday for a settlement amount, the person who assisted me advised that the account is closed and no longer with them, however they sent my account to the store, which means that i can pay the settlement amount at the store which i did on Saturday, I EMAILED rcs to close my account, NO RESPONSE. I then called spoke to Aneefa ref: ********** 00908, she advised that she cannot close the account because the account is not with them its now with an agency called VERI CRED, i called VERI CRED, geuss what, THEY DONT HAVE MY ****ING DETAILS, THEY DONT HAVE ANYTHING UNDER MY NAME OR ID NUMBER. SO PLEASE TELL ME WHAT THE HELL IS GOING ON AS I PAID THE SETTLEMENT AMOUNT AND WANT TO CLOSE MY ACCOUNT. PLEASE MAKE SURE THIS ACCOUNT IS CLOSED BY THE END OF THIS WEEK. IF MY ACCOUNT IS NOT WITH ARA, NOR WITH RSC, NOR WITH VERI CREDIT THEN WHO THE **** HAS IT, AS I MADE PAYMENT ALREADY AND DONT YOU DARE TELL ME THAT I STILL HAVE A BALANCE AS I PAID A SETTLEMENT AMOUNT THAT WAS ADVISED BY ARA. I would like this matter sorted out ASAP!!!!!!!!</p>