1 reviews | Active since Nov 2016

11 Nov 2016, 14:23

Account Closure

<p>I am not happy with the service that i am getting from Game/RCS and as a result I have settled my account and want the account to be closed. I would like my Game/RCS card to be close with immediate effect and i would like Game/RCS to sent me a closure letter after closing the account to proof that my account is closed.</p>

0
Replies (2)
RCS
RCS's reply15 Nov 2016, 07:59
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply15 Nov 2016, 12:19
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,