JR
Johanna R
1 reviews | Active since Jul 2015
29 Sept 2015, 10:15
account closure
I have the RCS super Quick card which i paid off and requested for it to be closed on the 17/08/2015, the call center agents are rude and they keep telling me that the account closure takes 36 days, I need the acc closed urgently as it affect my credit score but no one cares to even help or escalate
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RCS's replyOfficial
29 Sept 2015, 16:10Hello makwalete,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply29 Sept 2015, 16:10
Official
Hello makwalete,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,