CK
Chantelle K

1 reviews | Active since Jan 2018

22 Jan 2018, 12:13

Account Closure

I have been trying to close my RCS account since October last year, every time I call the call center the closure department is not available, the matter has been escalated 7 times, and my account is still open.

Honestly it can not be that difficult to close an account that is paid up..

0
Replies (2)
RCS
RCS's reply13 Feb 2018, 12:55
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply13 Feb 2018, 12:56
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,