Account Closer and Refund

<p>I paid for my account in full in January and Requsted that it be closed.</p> <p> </p> <p>I was then debited after i sent POP to RCS and they have been non responsive about the account closer and as well as the refund since i sent all the supporting documents.</p> <p> </p> <p>I have now been charged for Febuarys accoun which i requested to close.</p> <p> </p> <p>the level of communication and service form this financial institution has been poor to say the least.</p> <p> </p> <p>i expect a certain level of service from a large company like this but this shocking and utterly discusting.</p> <p> </p> <p>I will not be accepting the fee charged for Febuary as the mail was sent to close the account before the month was over!</p> <p> </p> <p>RCS you are not in my good books!</p>