HG
Helen G
1 reviews | Active since Jan 2014
17 Aug 2021, 12:49
ABSOLUTELY USELESS (FEELS LIKE *****)
STILL, HAVEN'T HAD ANY ANSWERS ABOUT MY COMPLAINT. NOT SURE HOW MANY TIMES YOU WANT TO SEE A BAD REVIEW BUT I WON'T STOP UNTIL THIS IS SORTED OUT. YOU PROMISED ANSWERS ABOUT HIDEN MONEY YESTERDAY AND YET NOTHING. IT'S BEEN A WEEK. I AM REFERRING THIS TO OMBUD
TRANSACTIONS 3745.34+ 145.04+ 656.44+ 762.90 =5309.72
Insurance R32.12+ Interest R25.74+ Service Fee R30.00+ =R 87.86
Transactions + Fees = R5397.58 So according to my calculations I only owe R 5397.58 however your statement shows I owe R 7096.24 That is a difference of R 1698.66 Where is that money????
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Replies (1)RCS's replyOfficial
17 Aug 2021, 14:35Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply17 Aug 2021, 14:35
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
