EC
Emma C

1 reviews | Active since Mar 2015

20 May 2020, 08:50

Absolutely Rediciculous

I canceled my account with RCS in 2019 with confirmation and I am still receiving statements and it has now affected my credit score and I am going to be listed. After numerous calls and speaking with managers, waiting my money and time it still has not been sorted out.

0
Replies (2)
RCS
RCS's reply20 May 2020, 10:36
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

Best regards,

RCS
RCS's reply30 May 2020, 09:39
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS


Best regards,