Absolutely no customer care

I have contacted RCS numerous times with absolutely no results! I have asked for my account to be closed three months ago and still have no confirmation that my account has been closed.<br> I have also asked for my VIP Fashion statement to be sent to me via email, as well as for them to stop the debit order so that I can pay via EFT, again, I have not received a response!<br> It is absolute nonsense that they expect payment every month and charge the earth for account fees but are unable to deal with simple requests!<br> The VIP Fashion account will be closed next so that I no longer have to deal with this *********** company.<br>