DS
Deon S

1 reviews | Active since Jan 2018

24 Oct 2019, 20:12

ABSOLUTE PATHETIC, UNPROFESSIONAL GROUP OF PEOPLE

We are a Manufacturing and Retail Company that required the services of RCS Group for finance business assistance for our customers. An email was send to RCS Group on the 02 November 2018. Refer to email: From: Lee-Ann Moolman [mailto:***] Sent: 02 November 2018 08:06 AM To: accounts@******** Subject: New Merchant

Good day Please see documents to attached for completion of signing up for RCS. Thank you for your interest please send completed documents via email to *** Kind regards Lee-Ann Moolman MERCHANT SERVICES This was the beginning of the registration process and still waiting on the approval of this MERCHANT SERVICE.

Numerous attempts have been made to various of Consultant, Management and even the Chief Executive Officer Regan Adams. It is almost a year and nobody approach us from this ABSOLUTE PATHETIC, UNPROFESSIONAL GROUP OF PEOPLE.

Mr Adams, your company is a disgrace for our country.

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Replies (2)
RCS
RCS's reply25 Oct 2019, 09:45
Official
Good day,
 
We herewith acknowledge receipt of your complaint.
  
We have escalated your complaint to the relevant department for further assistance.
  
Should you have any additional enquiries, please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
  
Kind regards,
RCS Group

RCS
RCS's reply11 Nov 2019, 09:46
Official
Good day

 
We are pleased to inform you that your complaint has been resolved.

 
Please accept our apologies for the inconvenience this may have caused you.

 
I trust you find the above in order.

 
Kind Regards,

RCS GROUP